Illumination Technologies RMA Form


In the event that you are experiencing problems with an Illumination Technologies product we will provide you with a Return Materials Authorization (RMA) number so that we can get the unit in house and evaluate it. Additionally if you have an item or items on an evaluation basis we will provide you with an RMA number to return the equipment.

Please fill in the form below as completely as possible. Indicate in as much detail as you can on the issues your are having with the equipment, or simply indicate that it is an evaluation return. When you receive your RMA number pack the equipment, in the original box if possible, and write the number on the outside of the box, and return it to:

Ship to:
Service Department
Illumination Technologies, Inc.
5 Adler Drive
East Syracuse, NY 13057


Company Name
Address
City
State
Zip/Postal Code
Contact
Phone
Fax
E-mail
Model Number *
Serial Number *

Please check the appropriate box
Ambient Temperature 30oC 30 to 40oC 40 to 50oC
50 to 60oC >60oC
  
Airborne Contaminants Dust/Lint Debris Oil/Liquids/Vapor None
Airflow Free Standing Unit Inside an Enclosure Not Applicable  
Describe Complaint

*If Returning Multiple Units Enter Unit Information Below
Additonal Units



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